Account Deletion
You can delete your Actingo account and data at any time. This page explains how to do it and what happens afterwards.
Delete it yourself in the app
If you can still access your account, you can delete it yourself — no request needed.
Actingo mobile app
Profile tab → "Delete account" → enter your password and complete the two-step confirmation.
Web dashboard
panel.actingo.com → Settings → Security → Delete account section.
Request deletion without installing the app
If you cannot access the app, or prefer to request deletion without signing in, send us an email. Your request must include:
- The email address registered to your account
- The phrase "Account Deletion Request" in the subject line
- Your full name so we can verify you own the account
Requests are concluded within 30 days at the latest, as required by Article 13 of Turkish Data Protection Law No. 6698.
What happens when your account is deleted?
- All your sessions and access tokens are revoked; you can no longer sign in.
- Your email address, username, password, linked Google/Apple accounts and two-factor data are anonymised and removed; your email becomes available for a new registration.
- Your talent, company, brand and manager profiles are unpublished and no longer appear in search results or directories.
- Messages you sent and applications you made may remain visible in the records of the people you contacted.
Retained data
Records we are legally required to keep (such as invoices and transaction records) and security audit logs are retained for the applicable statutory period; once it expires they are deleted, destroyed or anonymised.
Read the data protection notice